Preamble
These Terms of Use and Personal Data Processing Consent (the "Terms") are established by GoGoJobs Human Resources Limited (the "Company") for the GoGoJobs Macao recruitment platform ("GoGoJobs" or the "Platform") that it operates. Any person who registers an account, uses the Platform's services or browses the Platform's content (the "User" or "Jobseeker"), including both jobseekers and recruiting entities, shall be deemed to have fully read, understood and agreed to be bound by these Terms and the related legal documents.
Article 1. Scope and Roles
1.1 Scope of the Terms
These Terms apply to all activities conducted through the Platform, including but not limited to: account registration, completing or uploading CVs, managing personal data, browsing job postings, publishing recruitment information, and using any features or services provided by the Platform. Using the Platform indicates that the User has read, understood and agreed to be bound by these Terms and related documents.
1.2 Statement on Platform and Employment-Agency Roles
(a) Role of the Platform
GoGoJobs (GoGoJobs Human Resources Limited) is the operator of a recruitment-information and technology platform that provides only systems, technical interfaces, information display and data-transmission services.
(b) Statement of Non-Agency Status
GoGoJobs is not an employment agency established under the Macao Employment Agency Regulations, and does not engage in any CV screening, talent recommendation, hiring decision or facilitation of any employment relationship.
(c) Employment-Agency Entity
All conduct that, by law, falls within the business scope of an employment agency (including CV collection, evaluation, recruitment matching, and the active or passive recommendation or referral of CVs to employers) is independently handled by Bao Ao Employment Agency, a partner duly licensed under the laws of Macao (Macao Employment Agency Licence No.: 202308).
1.3 Platform Fee Policy
The User expressly understands and agrees:
(a) Employer-side paid services: If an employer uses any paid feature or plan of the Platform, the platform service fee, plan content, quotas, expiry, refund and dispute-resolution arrangements shall be governed by the Employer Recruitment Terms of Use and the Platform's payment page, plan descriptions and order records.
(b) Jobseeker-side fees: Jobseekers using the Platform's basic features (including job search, application submission, CV creation and management, viewing application history and general notifications) are not charged any fees at this stage. If the Platform launches any paid value-added services for jobseekers in the future, the service content, fees and applicable conditions will be clearly disclosed prior to payment, and announced separately.
(c) Pricing and payment information: The price, plan content and quota of any paid platform service shall be subject to the payment page, plan description and order records of the Platform; the relevant features shall only be activated or unlocked after successful payment. Unless otherwise required by law, fees and exchange-rate differences arising from third-party payment instruments (if any) shall be borne by the payer.
(d) Employment-agency services: The Platform currently provides only recruitment-information display and technology-platform services, and does not provide or perform any employment-agency services. If Bao Ao Employment Agency launches any agency services in the future (whether paid or not), the service content and corresponding terms will be announced separately.
Article 2. User's Responsibility for Information
2.1 Accuracy and Update Obligations
The User shall ensure that all information submitted on the Platform (including CV, contact details, education and work experience) is true, accurate and complete, and shall promptly update such information upon any change.
If any consequence or dispute arises from the User's provision of false, incomplete or misleading information, the User shall bear sole responsibility.
Article 3. Personal Data Processing and Specific Consents
3.1 General Data Processing Consent
By submitting any personal data to the Platform, the User indicates that he/she has read and agreed to:
These Terms;
The Privacy Policy;
Related supplementary documents,
and agrees that GoGoJobs and Bao Ao Employment Agency may lawfully collect, hold, use and disclose his/her personal data in accordance with the above documents and applicable law.
3.2 Cross-Border Data Processing Consent
The User confirms and agrees:
Due to the Platform's system architecture, cloud services or IT operational requirements, personal data may be processed or transferred to locations outside the Macao Special Administrative Region. The Platform's primary servers and data-storage facilities are currently located in the Republic of Singapore; if other jurisdictions or storage nodes are added in the future, the Platform will announce such changes when updating the Privacy Policy. Such processing will comply with applicable law and reasonable data-security and protection measures, including transmission encryption, access control, and data-processing agreements with service providers.
3.3 Consent to Provide Data to Third Parties
The User confirms and agrees that personal data may be lawfully provided to the following third parties, provided that this is in accordance with the law and recruitment needs:
Bao Ao Employment Agency (as the employment-agency and personal-data controller);
Employers or hiring entities related to recruitment (limited to recruitment and selection purposes);
Service providers offering system, cloud or IT support (limited to technical-processing purposes).
3.4 Active Recommendation and CV Push Authorisation
The User confirms and agrees:
Where consistent with recruitment purposes and applicable laws, Bao Ao Employment Agency may proactively recommend or push the User's CV to potentially suitable employers, based on the User's CV content and career intentions, to assist employers in selection and contact.
The User may withdraw or restrict the foregoing authorisation through the means provided by the Platform; however, withdrawal may affect opportunities to receive related job-matching or recommendations.
3.5 Sensitive Data Processing Consent
The User confirms and agrees:
If the User voluntarily provides sensitive personal data (e.g., health, illness, religion) in his/her CV or during the application process, the Platform and Bao Ao Employment Agency will process such data only to the extent necessary for recruitment and compliance, and will adopt reasonable protective measures.
3.6 Talent Database and Passive Recruitment Authorisation
The User confirms and agrees: If the User opts in to the Platform's "Talent Database" or "Public CV" functionality, the User's CV will be added to the Platform's searchable database. Where consistent with the law and recruitment purposes, verified recruiters may search this database using keywords and view the CV for passive recruitment (head-hunting). Such disclosure is not limited to positions the User has actively applied for. The User may disable this function or withdraw consent in account settings at any time; withdrawal may affect opportunities to be passively recommended.
3.7 Consent to Background Checks
The User confirms and agrees:
To enhance the quality of recruitment matching and to assist employers with reasonable verification before hiring, Bao Ao Employment Agency may conduct background checks ("Background Checks") on the User when the User actively applies for a position, or when the User is recommended to a specific employer through Bao Ao. Such checks include but are not limited to: verification of educational and professional qualifications; verification of work experience and employment records; verification of publicly available professional information;
Background checks are conducted only for lawful purposes within reasonable scope, and strictly comply with the Macao Personal Data Protection Act;
The User may withdraw this consent at any time; however, withdrawal may affect the progress of related job applications.
3.8 Consent to Sharing of Background Check Results
The User confirms and agrees:
Bao Ao Employment Agency may share an objective summary of the background-check results (including but not limited to verification status of education and work experience, and certification status of professional qualifications) with prospective employers that have expressed hiring interest in the User;
Such sharing is limited to recruitment-assessment purposes, and is confined to objective verification information, excluding any subjective evaluation of the User by Bao Ao Employment Agency;
The User may withdraw this consent at any time; upon withdrawal, the Agency will cease sharing the User's background-check results with employers.
3.9 Consent to Use as Success Story for Promotional Purposes
The User confirms and agrees:
If the User successfully obtains employment through the Platform and/or the services of Bao Ao Employment Agency, the Platform and Bao Ao Employment Agency may use that success story for promotional purposes;
Such use may include: promotional articles, case-sharing, social-media content, marketing materials, recruitment-performance reports, etc.;
Before any public use involving personally identifiable information (e.g., name, photograph, position details, employer name), the Platform or Bao Ao Employment Agency will obtain the User's separate express consent regarding the specific content to be used;
The User may withdraw this consent at any time by emailing [email protected].
3.10 Consent to AI Training and Market Database
The User expressly understands and voluntarily agrees:
The Platform and Bao Ao Employment Agency may use the User's CV and related personal data for the following purposes: (a) artificial-intelligence (AI) model training, including but not limited to job-matching algorithms, CV analysis, career-trend prediction and recruitment-market intelligence analysis; (b) the establishment of recruitment-talent and industry databases for both the Macao market and the international market, for the purposes of market research, industry insights and talent-trend analysis;
Data used for AI training and the market database will be subject to the following protective measures: (a) de-identification or anonymisation; (b) no disclosure of personally identifiable information; (c) processing in accordance with the Macao Personal Data Protection Act and internationally recognised data-protection standards;
The User may withdraw this consent at any time in account settings or by contacting [email protected]; upon withdrawal, the Platform will cease using newly submitted personal data of the User for AI training or market-database purposes; however, due to technical limitations, content already used in existing AI models or anonymised datasets cannot be removed on an item-by-item basis;
The above uses shall not affect the User's right to use the basic features of the Platform.
Article 4. Jobseeker Rights and Obligations
4.1 Scope of Use by Jobseekers
Jobseekers may use the Platform's services only for the purposes of seeking employment or applying for jobs.
Jobseekers must not publish false information, impersonate others, or use the Platform for any purpose unrelated to job-seeking.
4.2 CV Submission and Data Risk
Jobseekers may submit CVs or apply for positions on the Platform on their own initiative.
Jobseekers understand and agree that once their CVs are submitted or lawfully provided to employers, the employers will use such data for recruitment purposes; jobseekers shall bear the risk of disclosing their data to employers.
4.3 User Content Licence
The User grants GoGoJobs a free, non-exclusive, worldwide licence to use, reproduce, publicly display and distribute any data submitted to the Platform (including CVs, photographs, etc.) for the purposes of operating the Platform, providing services, improving service quality and performing the uses expressly consented to under these Terms (such as those listed in Articles 3.7 to 3.10), within a reasonable necessary scope. If the Company subsequently wishes to use such data for separate marketing or promotional purposes (e.g., publicly promoting in a manner that allows individual identification), the User's express consent will be sought separately.
Article 5. Employer Responsibilities and Restrictions on Data Use
5.1 Restrictions on Employer's Use
Employers may use the Platform and/or any CV obtained through the Platform only for the purposes of recruitment and selection.
Employers must not use jobseekers' CVs or personal data for any purpose unrelated to recruitment (including but not limited to marketing, resale, mass advertising or other commercial uses).
5.2 Disclaimer for Non-Compliant Use
If any employer breaches these Terms or applicable law and uses a CV or personal data for purposes outside recruitment, all resulting legal liabilities and losses shall be borne by that employer.
GoGoJobs and Bao Ao Employment Agency shall not bear any joint responsibility, and reserve the right to immediately terminate that employer's use of the Platform or employment-agency services.
5.3 Indemnification
If the Company (GoGoJobs and Bao Ao Employment Agency) suffers any damages, legal costs or third-party claims as a result of the User's use of the Platform, the User agrees to fully compensate the Company for the related losses and to hold the Company harmless.
Article 6. Data Management Authority
6.1 Right of Management and Deletion
In the following circumstances, GoGoJobs or Bao Ao Employment Agency (within its respective scope of responsibility) is entitled to take reasonable action with respect to data, including modification, restriction of use or deletion:
Data that is clearly inaccurate, misleading or unlawful;
Content that violates these Terms or applicable law;
To comply with legal, regulatory or compliance requirements.
Such action is limited to compliance and risk-management purposes and shall not affect the User's data rights under applicable law.
6.2 Data Retention Periods
In accordance with the storage-limitation principle under Article 5 of the Macao Personal Data Protection Act, the Platform will delete or anonymise personal data after the following periods. Where a longer retention period is required by law (such as the Labour Relations Law, tax laws or accounting regulations), such law shall prevail:
Personal data of active accounts: until the jobseeker actively cancels the account;
Inactive accounts (no login for 24 consecutive months): the Platform will, at least 30 days prior to expiry, notify the user by in-app notification and/or email and delete the account and related data;
CVs submitted but not selected: retained for a maximum of 24 months after the related position is filled;
Content added to the Talent Database or marked as Public CV: consent must be re-confirmed every 12 months; entries not re-confirmed will be removed and deleted within 12 months thereafter;
Background-check reports and records of sharing: retained for a maximum of 24 months after completion of the check;
Promotional success-story materials: removed and deleted within 30 days after consent withdrawal or the end of the promotional activity;
Non-anonymised raw data used for AI training: original files deleted within 12 months after training completion; anonymised derivative data is no longer identifiable to an individual and therefore not subject to the personal-data retention period;
Payment and transaction records of the Platform: 5 years, in accordance with the Macao Commercial Code and tax laws;
System access logs and login records: 12 months;
Cookies and website analytics data: up to 13 months.
Article 7. Statement on Recruitment Information and Website Content
7.1 Information for Reference Only
Recruitment information, job descriptions, salary data and other content on the Platform are provided by employers or third parties and are for reference only.
GoGoJobs and Bao Ao Employment Agency make no express or implied warranty as to the completeness, accuracy, timeliness or applicability of such content.
7.2 Intellectual Property
All content on the Platform, including but not limited to text, images, graphics, logos, software, databases and programming, is the intellectual property of GoGoJobs Human Resources Limited or its content providers. Users may not use the Platform's content for commercial purposes (including by copying, transmitting, displaying, distributing or linking) without the Company's prior written consent.
Article 8. Technical Service and Interruption Disclaimer
8.1 Technical Interruption Disclaimer
GoGoJobs will use reasonable efforts to maintain the normal operation of the Platform.
However, if the Platform is suspended or unavailable due to technical issues, system maintenance, third-party service interruptions or other uncontrollable causes, GoGoJobs and Bao Ao Employment Agency shall not be liable for any resulting loss or inconvenience.
Article 9. Account Management
9.1 Account Security
Users shall safeguard their accounts and login credentials.
Risks arising from account misuse or data leakage caused by the User shall be borne by the User.
9.2 Account Restriction or Termination
If a User breaches these Terms, abuses the Platform's services or engages in any unlawful activity, GoGoJobs may lawfully suspend or terminate the User's access to the account.
Article 10. Effectiveness and Governing Law
10.1 Effectiveness
These Terms become effective upon the User's affirmative consent and use of any feature of the Platform.
10.2 Governing Law and Jurisdiction
The interpretation, validity and enforcement of these Terms shall be governed by the laws of the Macao Special Administrative Region, with the Macao courts as the courts of first instance.
Article 11. Amendments
GoGoJobs may amend these Terms as required by law, regulation or service. Amendments take effect upon publication on the Platform. However, where an amendment involves a change to user rights or material consent matters (including but not limited to the specific consents under Article 3), the Platform will provide notice by in-app notification and/or email at least 14 days prior to the effective date, accompanied by a comparison of the old and new texts. If the User does not accept the amendment, the User may stop using the relevant feature or cancel the account.
Article 12. Contact
Users may contact the Company in respect of these Terms, personal-data processing or the exercise of data rights through the following channels:
Operating entity: GoGoJobs Human Resources Limited (GoGoJobs)
Employment-agency partner: Bao Ao Employment Agency (Licence No.: 202308)
Data-protection contact email: [email protected]
The Platform will respond within 15 working days of receiving the request.
Last updated: 25 May 2026